System-to-System Connection

How does it work?

• Customer enters order data into his/her ERP system and prints it out
• Customer collects paper from printer
• Customer faxes order to DSM
• DSM collects order from fax
• DSM registers customer order
• DSM sends order confirmation to customer
• Goods are delivered, invoice is sent manually and payment is made

• Customer enters order data in his/her ERP system
• DSM receives order in its ERP system and sends order response
• Goods are delivered, invoice can be sent electronically and payment can be made electronically