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eLogistics

How does it work?

Traditional process
  • DSM receives order and creates shipment
  • DSM sends fax to carrier
  • Carrier schedules transport
  • Transport status information is made known to the carrier
  • Customer wants update and asks DSM
  • DSM asks carrier
  • Carrier asks truck driver

eLogistics process
  • DSM receives order and creates shipment
  • Automated messages are sent to the carrier via the DSM ERP system
  • Acceptance of order by carrier is received via the DSM ERP system
  • The truck driver can easily update the order status via e.g. mobile phone
  • The customer and DSM can check order status directly

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