DSM has successfully introduced and implemented Operational Excellence
programs. The aim of these programs is to continually improve the quality of
our products and services to you.
Operational Excellence promotes the introduction of best practices throughtout
the company, resulting in standardization of business processes in
manufacturing, order fulfillment, finance and ICT infrastructure. But also in
purchasing, prospect-to-order and pricing excellence processes.
DSM Melamine plants use proprietary technology and standardized work processes.
