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Customer service

Customer service teams

At DSM Elastomers, dedicated customer response teams combine the efforts and expertise of our account management, technical service and customer service group to bring you the best customer service available in the market today.

You can count on these teams because they are backed by the knowledge and expertise of our state-of-the-art technical and chemical labs. Their fast, knowledgeable & customer-specific troubleshooting will help produce a quick resolution of problems if they occur.

Contact the customer response team in your area

Online support

DSM Elastomers has built an online knowledge database containing extensive product and application knowledge and know-how. All of our registered customers have access to this knowledge database, which is an excellent platform for getting the answers to many of your questions.

Read more about our online knowledge database


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