Tangible examples
Dow Jones Sustainability Index
DSM has consistently topped the Dow Jones Sustainability Index (DJSI) for the global chemical industry since 2003 – a strong external recognition of our corporate sustainability commitment, which is important to long-term investors. Launched in 1999, the DJS Indices are the most important global indices tracking the performance of sustainability-driven companies worldwide. This recognition adds value to our customers’ sustainability proposition to consumers. More>
NutriRice®
Rice is a major staple food for millions, providing more than a fifth of the world’s food calories. Adding essential vitamins and minerals to it helps reduce hidden hunger and improve health among rice consumers. NutriRice® is recomposed vitamin-and-mineral-enriched rice kernels formed by a process that protects the micronutrients during washing and cooking. Rice fortification can effectively and affordably improve the nutritional status of whole populations.
Environmental targets
DSM achieved all of its environmental targets for 2010, including significant reductions in dust, N20 and COD emissions and landfilling of waste. DSM is constantly becoming more environmentally friendly and continuously pushing ways to minimize environmental impact. Customers benefit from this as we reduce their supply chain environmental footprint. These efforts and achievements highlight our commitment to our role in environmental sustainability.
Nutri-Facts website
Media reporting often carries polarizing messages on micronutrients. DSM’s NUTRI-FACTS website brings up-to-date, science-based information on the health impacts, requirements and safety of micronutrients to the public, providing non-commercial, balanced scientific information to consumers and customers alike. The initiative is supported by an external Scientific Advisory Board of international nutrition experts and is available in multiple languages. More>
Advanced Planning Optimization
DSM’s SAP Advanced Planning Optimization (APO) design enables improved supply reliability, allowing global inventory and demand visibility in one system. This leads to improved planning, enabling DSM to meet customer commitments, and allows supplier-customer collaboration that directly results in improved customer service reliability. Outcomes include a robust and reliable supply chain with increased supply transparency and responsiveness.
CEPs
Accepted in over 40 countries worldwide, a Certification of suitability of European Pharmacopoeia monographs (CEP) proves the suitability of a substance for pharmaceutical applications. Most questions from authorities can be answered by referring to the CEP.
This means less time, money and paperwork for customers. DSM is the only company that owns and maintains CEPs for its whole range of vitamins. CEPs reflect our ambition to ensure the best quality ingredients.
PMDA Japan
GMP certification for Active Pharmaceutical Ingredients (API) manufacture is essential to do business in the pharmaceutical market. Customers who produce and market prescription medicine can only source materials from approved API suppliers. DSM’s production sites were inspected by the Japanese Pharmaceuticals and Medical Devices Agency (PMDA) and fully approved, reassuring customers of high quality that satisfy the strictest Japanese standards.
MixMe™
Sustainability (both environmental and societal) is a key focus area of DSM’s Quality for Life™. MixMe™ provides ready-to-use vitamin-mineral mixes in sachets that can be distributed to, and easily used by, people in need. Consumers of MixMe™ receive the highest quality micronutrients, in a scientifically effective formulation, with high stability and integrity to ensure the maximum possible health impact. This initiative reaffirms our sustainability focus. More>
Customer events Latin America
Promotion and communication are essential to maximize market awareness of DSM’s leadership in Quality, Reliability, Traceability and Sustainability, the pillars of DSM’s Quality for Life™ philosophy. Customer events like those in Latin America allow DSM to emphasize the importance placed on high quality standards for the safest solutions for our consumers. Customers experienced DSM’s conviction on Quality for Life™ and reinforced their trust in DSM and its products.
Quality is Essential Initiative
DSM’s Quality is Essential (QiE) initiative seeks to raise awareness on quality as a critical driver for effective food fortification, so as to establish the scientific and technical rationale for choosing the best-value food-vehicles, ingredients, micronutrient premixes and other program components. This is achieved through collaboration and consensus among public, private and development partners. QiE reaffirms our commitment to sustainability. More>
Xinghuo QC hub
DSM’s Xinghou facility in China performs stringent quality control on strategic raw materials used to produce ingredients and premixes. Ingredients and their suppliers have to meet strict quality requirements, then are subject to further quality controls prior to use in China and abroad. Through this, external expectations are in line with internal quality strategies. We give peace of mind to our customers by improving confidence in product safety and traceability.
Quality Management Investments
Since 2008, DSM Nutritional Products has benefited from an additional 40 employees added to quality functions globally and €25 million has been spent in GMP-related activities. More than double this amount will be spent in the next few years. Investing in more people in Quality Management ensures we continue to offer our customers total peace of mind. Spending capital on GMP activities allows us to operate under continuously improving state of the art manufacturing and quality control conditions. Through this we ensure that we live up to our Quality for Life™ promise and continue to offer products that are of the highest possible quality.
