Our customers’ value chains are complex. Tracking is essential to ensure that product characteristics can be controlled and verified, and that products get to the right destination at the right time at every stage of the manufacturing process: arrival of raw materials, storage, production, warehousing, distribution and sales.
Thanks to our advanced automated process and material management systems, we are able to precisely and rapidly trace all our products within the supply chain and maintain the required information and documentation. Forward and backward traceability exercises are part of our internal auditing program.
In the rare event of an urgent ingredient investigation, global systems are implemented to immediately inquire and inform you. All necessary actions are then undertaken to minimize business interruptions.